(ICT30115) Certificate III in Information, Digital Media and Technology

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Course Overview

Qualified workers in the ICT industry have many options for employment and further education. Demand within the industry for ICT support technicians is predicted to experience significant growth over the next 5 years (source: joboutlook.gov.au)

Students will learn a broad range of practical skills including how to create user documentation, run standard diagnostic tests and install and optimise operating system software. This course also offers the opportunity to access more specific streams in IT support, network administration and website technology.

Successfully completing this qualification will provide you with practical skills in ICT and a sound basis for further learning in the Certificate IV in Information Technology.

AQF Code
Course Duration
22 weeks
Hobart, Launceston
Intake Dates
Hobart: February, July; Launceston: February, July
Study Mode
Full time, on-campus
Course Fee
Additional Course Costs
English Language Requirements
IELTS 5.5 (no band less than 5.0) or equivalent

Course Structure

Certificate III focuses on 3 study streams: support, software and networking.

The support stream teaches students:

  • Workplace health and safety
  • Communicating in an ICT environment
  • Providing advice to clients
  • Troubleshooting and diagnostics
  • Environmental sustainability
  • Working on a helpdesk
  • Creating documentation for users

The software stream teaches students:

  • Connecting internal hardware components
  • Working with Windows
  • Using office software (including Word and Excel)
  • Installing and optimising an operating system
  • Maintaining and caring for computer hardware
  • Software installation and maintenance
  • Working with new technology
  • Fundamentals of system administration

The network specialisation teaches students:

  • How to install, manage troubleshoot networks.

To achieve a Certificate III in Information, Digital Media an, 17 units must be successfully completed:

6 Core Units

BSBWHS304Participate effectively in WHS communication and consultation processesBSBSUS401Implement and monitor environmentally sustainable work practicesICTICT202Work and communicate effectively in an ICT environmentICTICT301Create user documentationICTICT302Install and optimise operating system softwareICTSAS301Run standard diagnostic tests

11 Elective Units

Electives may vary from region to region, contact GETI Tasmania for a full list of electives.

Note: Course information displayed on this website is subject to change.

You may be required to purchase additional materials or stationery for your course.

Entry Requirements

  • IELTS 5.5 General Training (no band less than 5.0) or equivalent

Pathways to further study

Certificate IV in Information Technology